News
Product updates, tips, and cross-border e-commerce insights.
How do I authorize a TikTok store?
Two ways to authorize TikTok: copy the authorization link, or authorize directly. The flow is only complete once you see Authorization successful. Includes ACCU and CCCU differences for US local stores.
What is store listening and why enable it?
Listening receives real-time order pushes; without it there are no live orders and no automatic printing. Note that listening is not search printing, and listening alone is not enough to print.
Overseas Version of TikTok: Auction Order Printing
How to print TikTok live-stream auction orders the moment a bid is won: why auction orders exist before payment, the shortest three-step setup, and three traps including up to three tickets per order.
Is CH an officially authorized service provider? Is my data safe?
CH is a TikTok Shop official partner (ISV) and a Shopee Open Platform third-party partner. The software is built on official open platform APIs with store authorization.
Which e-commerce platforms and regions are supported?
TikTok Shop in 23 countries, Shopee in 8 markets, Shopify worldwide, plus Ozon (Russia) and Takealot (South Africa) - all connected through official platform APIs.
Are live-stream auction orders supported?
Yes. Enable printing for UNPAID and ON HOLD statuses to print the moment a bid is won — no need to wait for payment.
Why are new orders not printed automatically?
Auto-printing requires all three: store listening enabled, auto-print enabled in Settings, and a template bound to the store.
Why is the buyer nickname missing in TikTok orders? How to fix it?
Whether TikTok orders include the buyer nickname depends on store type: all US, JP stores do; outside the US only toy and collectible categories. Three local authorization methods can supplement it.
How do I download and install CH Order Print?
Download the Windows / macOS version from the official homepage; contact support for the Linux build. Register and log in after installation.
How do I authorize a TikTok store?
Choose TikTok in Store Management and authorize via copied link (recommended) or direct authorization. Make sure you are redirected back to the app and see "Authorization successful".
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