By default, TikTok orders are printed only for Awaiting Shipment and Cancelled statuses. You can freely enable other statuses in the settings.

Status mapping:

  • Pending payment = UNPAID
  • Paused / held = ON HOLD or Pending
  • Ready to ship = AWAITING SHIPMENT

Important: after the buyer places an order and pays, all three statuses above may each push an order — meaning up to 3 tickets for a single order. Enable only what your workflow needs. Other statuses push orders when the corresponding action happens.

We recommend adding a text component bound to the Order Status field in your print template to distinguish ticket types.

TikTok listened order status settings